Shipping Policy

Last Updated: November 6, 2026

Thank you for shopping at Avenlorake. This Shipping Policy explains our order processing, shipping, and delivery procedures for purchases made through https://avenlorake.shop.

1. Order Processing

Orders are processed after payment has been successfully confirmed.

Order processing times may vary depending on product availability, order volume, holidays, and operational circumstances. If a separate processing estimate is displayed on a product page or at checkout, please review it before completing your purchase.

2. Shipping and Delivery Time

Our estimated shipping and delivery timeframe is 20–30 business days after dispatch.

Business days generally exclude weekends and public holidays.

Delivery times are estimates and are not guaranteed dates. Actual delivery may be affected by the destination, carrier operations, customs inspections, weather conditions, local delivery services, and other factors outside our reasonable control.

Please review the shipping information displayed on the product page and at checkout before placing your order.

3. Shipping Destinations and Charges

Available shipping destinations, shipping methods, and applicable shipping charges will be displayed at checkout where supported.

If we cannot ship to the address provided or encounter a fulfillment issue, we will contact you using the contact details associated with your order.

4. Order Tracking

When tracking information is available, we will provide it by email or through the applicable order status page.

Please note that tracking information may take some time to appear or update after a shipping carrier receives a package.

If your tracking information has not updated for an extended period, please contact our customer service team with your order number.

5. Customs Duties and Import Taxes

Depending on the destination and applicable laws, international shipments may be subject to customs duties, import taxes, or other fees.

Any applicable charges and the party responsible for payment will be disclosed at checkout where known. Customers should review their local import requirements before placing an order.

6. Incorrect Shipping Address

Please carefully review your shipping address before completing your purchase.

If you need to correct an address, contact us as soon as possible. We cannot guarantee address changes after an order has entered processing or has been dispatched.

7. Delayed, Lost, or Missing Packages

If your order has not arrived within the estimated delivery timeframe, please contact us at tippets_onyx.3@icloud.com.

Please include your order number so that we can review the shipment and, where appropriate, work with the shipping carrier to investigate the issue.

If a package is confirmed lost or another delivery problem occurs, we will work with you toward an appropriate resolution in accordance with our policies and applicable law.

8. Contact Us

For shipping and delivery questions, please contact:

Store Name: Avenlorake
Website: https://avenlorake.shop
Email: tippets_onyx.3@icloud.com